Shipping Information

Need to track your order?

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

New Shipping Policy

KatzStores.com ships Monday through Friday excluding major holidays. We have several shipping methods to choose from including Standard Priority, Two Day and Next Day Shipping.

Delivery Costs

FREE SHIPPING AT 49+!

Your final costs for shipping are calculated during checkout and will depend on the amount of items ordered and shipping address.

Costs for shipping are as follows:

  • USPS Standard Shipping 5-10 Business Days: FREE for Orders above 49+! or $7.95
  • USPS Priority Shipping 3-5 Business Days: $9.95
  • USPS Express Shipping 1-2 Business Days: $27.95
  • UPS Ground Shipping 3-5 Business Days: $9.95
  • UPS 2 Day Air Shipping 2 Business Days: $29.95
  • UPS Next Day 1 Business Day: $59.95
  • FEDEX Ground 3-5 Business Days: $9.95
  • FEDEX 2 Day Air 2 Business Days: $29.95
  • FEDEX Next Day 1 Business Day: $59.95

Please Note: Estimated arrival excludes weekends and holidays. Orders placed after 4pm EST begin processing the next business day. Deliveries to Military addresses are shipped with USPS Priority / USPS First Class only. Deliveries to PO Boxes are shipped with USPS Priority / USPS First Class only.

Shipping Information

Business Days are Monday through Friday. Orders placed on weekends or holidays will be processed on the next business day. KatzStores.com will post special holiday shipping information at least two months in advance of any major holiday.

We require a physical address for delivery. UPS Stores are OK for UPS only as long as someone is authorized to sign for your packages. All P.O. Box addresses will be shipped via USPS.

Discreet Shipping/Packaging

All packages shipped to our customers are shipped by UPS, Fed Ex, or US Postal Mail. Packages are shipped in plain boxes with no distinctive marks, list of contents or return address labels that would elude someone of the package contents. The KatzStores.com name WILL NOT appear anywhere on the packaging and only will appear on the content receipt tucked away inside a sealed package.

Oversized Packages / Heavy Products

Some products ordered at KatzStores.com may not meet the standard shipping criteria due to abnormal size, shape or weight. These products will be clearly identified in the product description on the product detail page. Products that require individual additional shipping charges may not appear during checkout due to the complexity of the actual shipping amount associated with your individual delivery address. You will be notified by email of the exact total necessary for additional shipping of these items once we have determined the actual cost from the selected shipment carrier.

If you have any other questions about our shipping policies please contact one of our experienced customer assistance representatives at 1-855-444-KATZ or fill out our customer service contact form by clicking here.